frequently asked questions

Perth Sex Toys 24/7 is an online store only servicing Perth Western Australia. We do not have a physical store. However, you can arrange for the entire range of lingerie or cosplay outfits in your size/s to be delivered to your home to view for yourself. There is a $100 delivery charge for transporting the products to your home and back, as well as a $75 per hour attendance charge for the assistance of a Perth Sex Toys 24/7 staff member who can handle any questions you may have, and assist with payment. Typically, a home visit takes 2 hours for 2-3people.

98% of our deliveries arrive at their destination within 3 hours of a customer making a purchase. Some packs have even been delivered in as little as 20 minutes. If you do not receive your order within 3 hours, Perth Sex Toys 24/7 will refund the delivery fee, plus refund 20% of the total cost of your order. That'll keep us honest.

What if I'm not home? Please advise us of a safe place at your residence to leave the order.

I live outside of the Perth metropolitan area. Can you post me a pack instead of delivering it? Yes, however each order is done on a case by case basis. If your order is eligible, we can ship orders anywhere across Australia via Australia Post. A postage fee will be calculated at the time of purchase and must be fully paid by the customer before posting.

Please refer to the size guides in the product description and select your size carefully. Our intimate apparel and costumes are typically tight fitting, so if you are in doubt between two sizes, we suggest purchasing the larger size for a more comfortable fit. The outfit sizes are accurate, however every body is different. Feedback has suggested that some garments tend to dress down a size smaller.

• 24/7 availability: No need to plan ahead—order whenever the mood strikes. Perth Sex Toys 24/7 is open 24 hours per day, 7 days per week, 365 days per year. • Guaranteed 3-hour delivery: Get your order quicker than any other sex toy store in Perth, without the wait. • Unbeatable prices: We guarantee that our toys and accessories are as cheap as you will find anywhere else on the market. If you find comparable products for a cheaper price in any Western Australian store, we will beat it by 20 % - that is how confident we are in our pricing. • Discreet and private: Unmarked packaging and confidential service for your peace of mind. • Safe and secure: Adults only, with secure payment options and a commitment to customer safety. So, what are you waiting for? It’s time to take your pleasure into your own hands.

Some manufacturers include batteries with their product, some do not. Most packs and sex toys are rechargeable by USB. We include extra batteries in our packs, so you are never let down .Can I get more information or assistance about a product?Certainly! Just drop us a line at 0435 805 449 or email us at perthsextoys247@gmail.com.What if my Lingerie or cosplay doesn't fit?Please note that for health reasons, we are unable to offer refunds on lingerie items, including but not limited to: body stockings, hosiery, thongs, g-strings, bras, underwear, cosplay and briefs.What if I order the wrong size?Please refer to the size guides in the product description and select your size carefully. Our intimate apparel and costumes are typically tight fitting, so if you are in doubt between two sizes, we suggest purchasing the larger size for a more comfortable fit. Some manufacturers include batteries with their product, some do not. Most packs and sex toys are rechargeable by USB. We include extra batteries in our packs, so you are never let down .

Can I get more information or assistance about a product? It is easy. Just drop us a line at 0435 805 449 or email us at perthsextoys247@gmail.com.

What if my Lingerie or cosplay doesn't fit? Please note that for hygiene and health reasons, we are unable to offer refunds on lingerie items, including but not limited to: body stockings, hosiery, thongs, g-strings, bras, underwear, cosplay and briefs. On top of hygiene - it helps us do our bit in preventing any rare stransfers of STIs in the community.

Delivery times constantly change depending on the day and time of your order. Our average delivery time is 1 hour and 30 minutes from the moment your order is paid for and confirmed by Perth Sex Toys 24/7. Technically, you could receive your order in as little as 10 minutes or up to three hours on a late Friday or Saturday night. You will be kept up to date with real time GPS trip tracking information.

Orders over $100 qualify for express delivery across Perth from Mandurah up to Butler, guaranteeing you receive your goodies in under 3 hours. An express delivery fee of $29.99 applies to all deliveries.

Your order will be delivered in plain packaging or bags, discretely by one of our drivers. There will be no mention of Perth Sex Toys 24/7 on the external packaging. During peak hour times and late nights, we may need to rely on a rideshare service to deliver your order.

We deliver from Mandurah to Butler and inbetween. We guarantee you will receive your goodies within 3 hours of having your order confirmed by Perth Sex Toys 24/7 and payment is recieved.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Which credit cards do you accept? We accept Visa and MasterCard and Debit cards. Plus we now also accept PayPal, zipPay and AfterPay! You are also welcome to pay cash on delivery too.

What will my credit card statement show? We will be as discreet as we can with banking transactions. However, some banks do not apply a websites narration for their transactions. We apologise for any inconvenience that this may cause if it were to happen. FYI - we advise our merchant to use the narration of "PST247".

Do you accept cash for payment? It’s safer for me. We do accept cash. A deposit will be required before delivery begins.

We know how important discretion is to our customers. Our Privacy page tells you exactly what we will and won't do with your personal information.

Is it safe to use my credit card? Yes! We utilise industry standard encryption to ensure your personal and credit card details remain confidential. None of your credit card details are retained. You are welcome to pay cash if you still feel uncomfortable using a credit card.